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Outbound Calls

Acquire new customers and retain the old with the benefits of outbound call center services, ensuring a smooth workflow and timely customer contact. Telsur call center agents know service and product functions inside out to provide resolutions for initial client calls, and subsequent ones, developing the necessary trust factor to convert leads into sales.
Outbound call centers are perfect for simple day-to-day tasks, including appointment confirmation and responding to basic customer inquiries. Using the services of an outbound call center is a way to demonstrate customer loyalty and cultivate a positive brand image. Customers take comfort in the fact your company is reaching out to resolve their issues. From crisis management and product recall to technical support and customer service, outbound call center services assure problems are quickly and efficiently resolved.

Telsur gives you excellent measurable outbound call center results for today that also build a base for future sales.

Applications:
• Lead generation and nurtuting campaigns, with a full array of support services
• Appointment setting
• Database building, updates and scrubs
• Inside Sales
• Subscription renewals and aquisitions
• Market research
• Membership renewals and aquistions
• Event registration
• Customer satisfaction surveys

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